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Shipping & Guarantee
SHIPPING
1. Shipping time:
You can receive it 7-15 days after the payment is successful. (Nearly 90% of customers have received their packages on the 7th day after the payment is successful.)
Information on the required delivery:
* The needed information for shipping is your full name, address, and telephone number. Please be informed that we can send your order by ZIP CODE address. Notice: Post Office Boxes or similar addresses are not available for shipping.
* This requires your information to be filled out correctly. After the order is placed, our staff will contact you based on the information you provided. Including email and phone numbers.
* All the orders will be processed when the payment is received clearly. Three days after receiving the money, we’ll send the product’s pictures and deliver them to you.
* The package’s tracking number will be sent to you within 3-5 days after delivery.
* Our staff will check your package updates daily and send you the expected arrival date. Your lovely package will soon be delivered !
2. Shipping method
* Fedex website: https://www.fedex.com/en-us/home.html
* DHL website: https://www.dhl.com/vn-en/home.html
*Normally, we use FEDEX as a shipping method. After your order is shipped, we will offer a FEDEX tracking number and website to you. There are two methods to get the above information from us:
– Visit our website and re-login to check the update status.
– Check your e-mail to us send update status to your e-mail.
NOTICE : If you can not check the Tracking Number immediately. Please be patient and wait for a while!
3. Non-delivery or wrong
*We are not responsible for reshipment if you provided us with an incorrect or incomplete address.
* If you’re refused to sign the order, we will be charged 30% as handle fees. If the package has been restored several times after unsuccessfully delivering (due to your absent or incorrect delivery address), we will need 30% shipping.
* For customers who do not receive your parcel within 20 working days: Please contact the local post office as soon as possible. Still, you can check with the local post office directly with your ID card or other valid certificate and the order information copy that you can print out when login to your registered account on our website.
GUARANTEE
It is our prerogative to make you, the customer, happy. We know that our business cannot thrive without at happy, loyal client base. A huge part of gaining and maintaining this stable client base is making sure that the customer knows they are getting excellence at all times. The only way to ensure the trust and support of our customers is by guaranteeing our commitment to excellent products and excellent service.
1. Our Quality Guarantee:
At Okify.ru we are committed to building lasting relationships with our clients by providing the best quality product available. Our team of trained experts comb the markets to find the best supplier for each item on our site. We then follow up with the factories to ensure that each item is manufactured with top quality materials and identical to the original in every way. Finally, in the last minutes before shipment each individual item is hand inspected by our trained quality experts. All of this is to ensure that you receive the best quality replica items on the market. We are so confident in our quality standards that we provide a 100% quality guarantee. If you are not satisfied with your merchandise in any way you may return it for a refund or replacement.
2. Our Delivery Guarantee:
Purchasing online, particularly when your shipment is being delivered from abroad, can make even the most experienced shopper uncomfortable. Your merchandise could be lost, held up in customs, or delivered to the wrong address. At Okify.ru we handle the worrying for you! We guarantee all items of your order will be delivered to you or we will reship at our own expense or refund your entire order.
3. We’ve got you covered:
Our guarantee applies to all orders placed on Okify.ru no matter what method of payment you choose. We issue refunds by Western union, Paypal or bank Wire transfer. No matter what payment method you choose your satisfaction is guaranteed.